Given the popularity and/or supply constraints of some of our products, Apple reserves the right, in its sole discretion and at various times, to refuse or limit the quantity of products available for purchase by its customers. All other standard purchase policies outlined above apply. If the item is returned in the original box with the original packaging, we will exchange it or offer you an Apple Gift Card equal to the purchase price of the gift. Gift items purchased at a retail Apple Store can be returned with an original Gift Receipt within fourteen (14) calendar days of the date of purchase. Gift Cardsįor Apple Store Gift Card policies, please consult the back of your Apple Gift Card. Export NoticeĪpple products are subject to export control laws and regulations and must be purchased, sold, exported, re-exported, transferred or used in compliance with such export laws and regulations. Apple reserves the right to change prices for products displayed at an Apple Store at any time, and to correct pricing errors that may inadvertently occur. An original purchase receipt is required and you must request your refund within fourteen (14) calendar days of the price reduction. Should Apple reduce its price on any Apple branded product within fourteen (14) calendar days of the date of purchase, you may request a refund of the difference between the price paid and the current selling price. Purchases made using a purchase order are subject to “Net 30” terms. Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement, and the inability to use iPhone due to unauthorized software modifications is not covered under warranty. The purchase and use of Apple products is subject to terms and conditions found at: and. Please contact your wireless service provider for more information. You are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Returning your Apple product may not automatically cancel or reset your wireless account. Wireless carriers have different service-cancellation policies.Please check the terms of your agreement and Purchases made using a financial agreement are subject to the terms of your agreement and may not be capable of being returned under this Policy.This service is sold separately and is solely the responsibility of the carrier A SIM card from an Apple approved carrier may be required to activate certain Apple product features.Additional Apple Product Termsīy making this purchase, you expressly acknowledge that: Should you wish to return ten or more of the same product, you must return them to the Apple Store where you originally purchased them. Products can be returned only in the country in which they were originally purchased. If these features have been activated and cannot be disabled by the person in possession of the phone, Apple may refuse the return or exchange. For cash, cash equivalent or cheque refunds over £789, Apple will transfer the money to your bank account within ten (10) business days of the return of the product.Īpple provides security features to enable you to protect your product in case of loss or theft. If investigation reveals the products as sold were faulty or mis-described, Apple will replace or repair them or provide you with a full refund.Īll refunds under this Policy will be made using the original payment method. You must also provide the original receipt or proof of purchase. If you are a consumer and have purchased faulty or mis-described products, you should return them as soon as possible after discovery of the fault or mis-description.
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